WHERE WE SHIP

UNITED STATES (48 CONTIGUOUS STATES)

We strive to get your merchandise to you as quickly as possible. The cost for shipping vary depending on both your order's weight and size. Most  items are available to ship in 1-2 business days unless otherwise noted.

We ship small orders in the continental US via UPS ground, Orders arrive within 3-7 business days unless expedite method was selected. We ship Large orders(by pallet) in the 48 contiguous states US by trucking company orders arrive within 1 - 2 week.

*Shipping offers do not apply to Alaska and Hawaii

Wholesale Purchase Large quantity buying by Pallet

  • Large quantity order of $2500 and above.

  • 50% Discount Nationwide

  • Your order will be processed and shipped within 2-3 business days after received;

    Orders that not been shipped within 7 business days can get refund unconditionally.

Wholesale Purchase (Small)

  • Small quantity order below $500

  • UPS Ground

  • For orders not shipped within 15 business days, you can apply for a refund and receive a 5% OFF coupon as compensation (valid within 60 days);

    Delivery time depends on your local postal service.

Customized Purchase

  • Customized order

  • Separate nationwide shipping pricing based on order volume and delivery address.

  • Delivery time depends on the local postal service.

Return Policy

Returns must be made within 10 days of receipt of your order.

  • All returns are subject to a 20% restocking fee and shipping charges are non-refundable. Customers are responsible for the return shipping to Lai Sushi Supply Wholesale.

  • All return products must be in unopened and unused condition, properly sealed and in the original packaging.

  • All return products must be received in our warehouse within 30 days from the date the RMA was issued to qualify for a refund. Return items are subject to quality inspection and will denied a refund if deemed unsalable.

  • • Final Sales products are final and cannot be returned

    • Frozen Food products cannot be returned

    • A thorough inspection should be performed upon receipt of your order. Any damaged, defective or wrong products need to be noted on the delivery documents at the time of delivery and must be reported to our customer service department within 24 hours from receiving your delivery.

    • Documenting with pictures will be extremely helpful. Defective returns are subject to inspection, and if they are determined to be in good order, you may be denied for a refund.